Unfortunately due to the Royal Mail strikes and increased use of this service this Christmas we are experiencing delays with all deliveries.

If you want to guarantee Christmas delivery your order must be placed before the 11th December 2022 and you must select First Class delivery at checkout. 

Any orders placed after December 21st will be dispatched when we reopen in January 2023.

FREE Click & Collect @ 43 Clifton Street (usually within 24hrs we will notify you via email or text when your parcel is ready for collection)

FREE Standard UK Delivery with orders OVER £200!!

We will dispatch your order within two working days. Please note this does not include weekends or Bank Holidays.

Once you have made your choice and your order has been placed, you will receive an email (or text) acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it. You will receive a dispatched email(or text) with tracking details to notify your item(s) has been shipped.

Enclosed in your delivery you will find a returns form with information on how to exchange or return your order(s) if it is not suitable. Please see more information on our Returns page.

Delivery Charge

Please be aware due to the increase in prices at Royal Mail, we have also had to increase our delivery fees. 

UK Standard Delivery 3-5 days (FREE on orders over £200) £5.45

UK First Class £10

Other delivery information
We are unable to re-direct orders once they have been placed with us.

Due to shipping laws we are unable to send perfumes internationally. 

Will & Ward take no responsibilities for delays caused by Royal Mail or subsequent couriers.